Order Policy

At Biscoterie Jordan, we are committed to providing exceptional service to all our customers. To ensure a seamless and convenient ordering experience, we kindly ask our valued customers to adhere to the following order policy:

1. Order Procedures

• Orders can be placed through our official channels, including the website, phone, or by visiting us in person.

• All orders are subject to confirmation by our team, and customers will be contacted to verify and review their orders.

• Once the order is confirmed, our team will begin preparing it while ensuring compliance with quality standards and requested specifications.

2. Payment Requirements

• Payment can be made upon delivery or via one of our available prepayment methods.

• Customers opting for prepayment must complete the payment process to guarantee the execution of their order.

3. Order Modifications

• Orders can be modified if the customer contacts our team within a specified timeframe of no more than two hours after the order confirmation.

• No modifications can be made once the preparation process for the requested items has begun.

4. Special Orders

• Large or custom orders (e.g., bulk quantities or for holidays and special occasions) may require advance notice for preparation.

• For any specific dietary requirements, please inform our team to ensure your needs are accommodated.

We work diligently to ensure a smooth and exceptional ordering experience and look forward to serving you always